Terms of Service

Acceptance and authority

By using Ranan, you agree to these Terms, the Privacy Policy, and the Acceptable Use Policy. If you use the service for an organization, you represent that you are authorized to act for that organization.

The service

Ranan is a SaaS workspace for managing customer conversations across supported channels. Provider accounts, permissions, reviews, technical configuration, and regional availability determine which connectors can be used.

Accounts and workspace administration

• Provide accurate information and protect login credentials and connected-provider accounts.
• Grant workspace and inbox access only to people who need it and remove access when it is no longer required.
• Notify the designated support channel of suspected unauthorized access or misuse.
• Keep contact and commercial information current where it is required for the service.

Customer obligations and consent

• Obtain the notices, permissions, and consents required to collect customer data and send messages.
• Honor opt-out requests, messaging windows, templates, content restrictions, and other provider rules.
• Use the service lawfully and in accordance with Meta, WhatsApp, and other connected-provider terms.

Customer content

Customers retain their rights in their content. They authorize the Ranan operator to host, transmit, transform, back up, and otherwise process that content only as needed to provide, secure, support, and maintain the service.

Third-party services

Connected channels and external services are governed by their providers’ terms. Ranan does not control provider reviews, outages, policy changes, or permission decisions, while remaining responsible for defects in the Ranan integration within its control.

Fees and public checkout status

This public website currently has no self-service paid checkout or recurring-subscription purchase. Creating an account does not by itself authorize a charge.

If a paid service is offered through a written order, its scope, price, currency, taxes, billing cycle, renewal, cancellation, refund, and activation terms must be disclosed before acceptance. The signed order controls commercial matters if it conflicts with this page.

Suspension and termination

Access may be restricted or suspended for a security risk, prohibited use, a legal requirement, provider action, or material breach, with appropriate notice where practicable. Termination does not erase obligations or records that must lawfully survive.

Availability, warranties, and liability

No online service or external channel can be guaranteed to be uninterrupted or error-free. The applicable agreement and mandatory law govern warranties, remedies, and liability without excluding rights that cannot legally be excluded.

Changes and applicable agreement

These terms may be updated when the service or requirements change. No unverified legal entity, jurisdiction, or governing law is asserted on this public page; an approved customer order may identify those details.